Job Title: Case Manager/Outreach Department: Behavioral Health
Reports to: Behavioral Health Director Employment Status: Full-Time, Permanent
Salary: DOE Driving Classification: Valid Operator License
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions:
The Case Manager/Outreach position will provide support, referral and psycho-educational service to clients and their families with problems with financial assistance, transportation, in-patient residential treatment, etc., when needed. This individual will also maintain accurate and timely records of activities and any client contacts in accordance with established procedures. This individual must be able to cope with client issues such as suicide, stress, anger management and low self-esteem. The Case Manager/Outreach position will plan, organize and conduct a variety of outreach and public education activities for the FMIT Behavioral Health Department to prevent and resolve problems relevant to mental health and substance abuse. The Case Manager/Outreach will also support the planning and implementation of annual gatherings sponsored by the FMIT Behavioral Health. The Case Manager/Outreach will share information, manage projects and communicate effectively with staff and all involved departments This individual will build strong, positive relationships with all involved departments and programs. The Case Manager/Outreach must be able to plan, schedule and manage time effectively.
- Act as clients advocate in order to coordinate required services or to resolve emergency problems in crisis situations.
- Collaborate with therapeutic staff to perform assessments and coordinate treatment, as well as collaborate with various agencies, local and distant.
- Collect information about clients through interviews and observation.
- Encourage clients to express their feelings, assist in developing insight and developing basic coping skills.
- Conduct home visits, arrange psycho-educational programs and other services for clients and the community at large.
- Monitor, evaluate and record client progress with respect to their treatment goals.
- When necessary, transport and accompany clients to appointments, in patient treatment or other necessary programs.
- Provide consultation to teachers and local school administrative personnel in the schools, community or at the FMIT BH offices regarding behavioral health issues and trends.
- Arrange in service workshops to FMIT BH staff and other FMIT agencies on substance abuse/mental health issues and trends.
- Maintain a professional level of confidentiality.
- Other duties as assigned.
- High School diploma required
- Some college in a human service field (Psychology, social work, etc. required
- A minimum of 2 years of work experience in the human services field with at least one year experience working with the Native American population preferred.
- Experience facilitating groups is required
- Experience in Windows system (Word, Excel, Outlook, PowerPoint, etc.) is required
- Knowledge of human behavior and performance is required.
- Excellent judgment/decision making skills, active listening skills, and critical thinking skills is required.
- Excellent service orientation skills, documentation skills and time management skills is required
Certificates and license:
- Valid operator driver license required.
- CPR/First Aid certification recommended. Must complete within 90 days of hire.
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit for long periods of time; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch; talk or hear. Must be able to lift up to 25 pounds.
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities associated with it. The Fort Mojave Indian Tribe reserves the right to amend and change responsibilities to meet business and organizational needs.