P/T (AM shift) Customer Service Representative

//P/T (AM shift) Customer Service Representative

P/T (AM shift) Customer Service Representative

Entity: Aha Macav Power Service (AMPS)

Closes: Open Until Filled

Salary: DOE

Summary: Aha Macav Power Service has an immediate opening for customer service representative. Under general supervision of the manager of accounting. The CSR will perform a variety of tasks related to the successful operations of Aha Macav Power Service (AMPS).

Essesntial Duties & Responsiblities:

  • Processes AMPS’ new customer applications for connection to AMPS’ system as outlined in customer procedure manual.
  • Maintain customer information database (CUBIC).
  • Processes AMPS and FMTUA bill payments from customer walk in traffic and drop box.
  • Processes AMPS bill payments from mail delivery.
  • Assist with meter reading data entry as required.
  • Manage company blue stake requests.
  • Maintains daily cash drawer according to company protocol.
  • Resolve customer billing and service complaints.
  • Administer company disconnect/delinquent customers.
  • Answer phone in professional and courteous manner.
  • Assist manager of accounting with appropriate duties as assigned.
  • Performs all work while adhering to company safe operating policies and procedures.
By | 2018-08-07T21:33:54+00:00 June 6th, 2018|Job Openings|Comments Off on P/T (AM shift) Customer Service Representative